Sapru, R.K.

Good governance through e-governance with special reference to India - 2014 - p.313-331. - Apr-Jun

Governments at Central, state and partly at local levels are facing challenges posed by increased demand for better quality of governance. While the developed world and some Asian countries have moved very quickly, India continues to lag behind in meeting the increasing levels of citizen expectations. The massive population growth, diversity of cultures, acute poverty and high illiteracy create numerous difficulties in delivery mechanisms of government services. The existing processes of service delivery and governance need to be improved. E-Governance has been recognised as a vital force for transformational improvement in quality, efficiency and effectiveness of governance. A governance strategy driven by inf ormation and communication technology has to be developed and applied with the objective of bringing in more transparency and increased accountability. Successful leveraging of e-governance opportunities, however, involves many factors which include human capital, financial resources, well-directed initiatives, leadership intent, administrative structural changes and citizen awareness. - Reproduced.


E governance - India
Public administration - India
Good governance - India
E governance

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