Hays, Steven W.

The forgotten worker: neglected aspects of public service in an information age

One of the most consistent themes among contemporary administrative theorists is that the work place of the future will be a more hospitable environment for public workers than is currently the case. Decentralization, participation management, and intrinsically satisfying work are commonly forecast using survey data from state employees, this study identifies a large class of civil servants that has not yet, and probably will not, enjoy the enrich jobs that are so often predicated. The discussion identifies a number of factors in the work environment of these workers that are likely to frustrate attempts to make their jobs more meaningful and pleasant. Having acknowledged their existence and assessed their


Working Condition
U.S.A.
Civil Service
Civil Service - U.S.A.

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