Indian Institute of Public Administration catalog

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Nath, Dhruv

The nuts and bolts of CRM by Dhruv Nath - New Delhi Tata McGraw Hill 2005 - 208p.

ISBN: 0070499640

Subjects--Topical Terms:
Customer service
Cusomer relations
Customer Information Control System (Computer system)

Dewey Class. No.: T48 N194

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