Narayana, B.V.L.
Citizens charter and good governance: a case study of the ministry of railways by B.V.L. Narayana - New Delhi Indian Institute of Public Administration 2003 - 197p.
An APPPA M.Phil dissertation, 2002-03 (Guide: J.C. Kapur)
APPPA
Public administration - India
Governance - India
APPPA 2002-03 NAR/17
Citizens charter and good governance: a case study of the ministry of railways by B.V.L. Narayana - New Delhi Indian Institute of Public Administration 2003 - 197p.
An APPPA M.Phil dissertation, 2002-03 (Guide: J.C. Kapur)
APPPA
Public administration - India
Governance - India
APPPA 2002-03 NAR/17