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01380pab a2200193 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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180718b2013 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Loon, Nina M. van |
| 245 ## - TITLE STATEMENT |
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| Title |
Talking the talk of public service motivation: How public organization logics matter for employees' expressions of PSM |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Date of publication, distribution, etc. |
2013 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
p.1007-1019. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
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| Dates of publication and/or sequential designation |
Oct-Dec |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
This article aims to move beyond the public-private dichotomy in studying public servicemotivation (PSM) by showing how organizational logics matter for the type of PSM (instrumental, normative, or affective) that employees express. Using data from 50 interviews in police stations, prisons, hospitals, municipalities, and schools, we show that differences in service logic (the user's feeling of the desirability of a service) and user logic (people-changing or people-processing services) matter for employees' expressions of PSM in that this results in different emphases within public service motivation. We conclude that institutions such as organizationallogics matter for PSM expressions and that research on PSM should account for differences between public service-providing organizations. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Motivation |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Vandenabeele, Wouter |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Peter, Leisink |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
International Journal of Public Administration |
| 908 ## - PUT COMMAND PARAMETER (RLIN) |
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N |
| 909 ## - |
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| -- |
102549 |
