| 000 -LEADER |
|---|
| fixed length control field |
01439pab a2200181 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b2015 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Morales, Fernando Nieto |
| 245 ## - TITLE STATEMENT |
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| Title |
Organizational pathways to complaint reform implementation: evidence from Mexican civil service reform |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Date of publication, distribution, etc. |
2015 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
p.646-662. |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
A technocratic pathway to public management reform stresses the need for committing sizeable resources to reform implementation. Building on an institutional framework, we argue that there are alternative pathways to compliant implementation for government agencies with limited resources. Our comparative study of 55 Mexican government agencies that were the object of the 2003 Civil Service Reform Act reveals the co-occurrence of both technocratic and institutional pathways to compliant implementation. The common denominator across pathways in organizations with limited resources was the absence of strong oppositional norms (patronage) and the presence of robust interpersonal trust. We conclude that the role played by available resources in compliant reform implementation is far from straightforward, and depends on different combinations of public organizations' endogenous characteristics. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Civil service |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Administrative reform |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Heyse, Liesbet |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Wittek, Rafael |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
Public Administration |
| 909 ## - |
|---|
| -- |
109652 |
