Measured governance? policing and performance management in South Africa (Record no. 111590)

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fixed length control field 01783pab a2200169 454500
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fixed length control field 180718b2016 xxu||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Faull, Andrew
245 ## - TITLE STATEMENT
Title Measured governance? policing and performance management in South Africa
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2016
300 ## - PHYSICAL DESCRIPTION
Extent p.157-168.
362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION
Dates of publication and/or sequential designation May
520 ## - SUMMARY, ETC.
Summary, etc. The nineties were a period of mass reforms in South African policing. Within a few years of its transition from apartheid to democracy, the South African Police Service (SAPS) had developed a performance measurement tool based on the New York CompStat system. Such tools have been praised for their apparent effectiveness in reducing crime but scorned for the pressures they place on police officers. This article demonstrates that the SAPS' Performance Chart has framed the police as crime fighters, giving little to no regard for community relations or police legitimacy. While organisational rhetoric emphasises police-community relations and police professionalism, these are absent from the targets by which police are assessed. The unintended consequences were clearly demonstrated when angry residents of Khayelitsha in Cape Town successfully lobbied for a Commission of Inquiry into the failures of policing in 2012. The scandal showed that despite good intentions, the introduction of the Chart has not produced effective, democratic policing. On the contrary, the resulting pressure to 'perform' can and has promoted police practices that erode community trust in and cooperation with police. For the SAPS, this is particularly true in the absence of a measure of public confidence or of feelings of safety. - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Police - South Africa
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Police
773 ## - HOST ITEM ENTRY
Main entry heading Public Administration and Development
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-- 111595
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        Indian Institute of Public Administration Indian Institute of Public Administration 2018-07-19 Volume no: 36, Issue no: 2 AR112055 2018-07-19 2018-07-19 Articles

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