Is active representation an organizational-level process? the indirect effect of bureaucrats on clients they don?t directly serve (Record no. 117079)

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fixed length control field 01600pab a2200181 454500
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fixed length control field 180718b2018 xxu||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Favero, Nathan
245 ## - TITLE STATEMENT
Title Is active representation an organizational-level process? the indirect effect of bureaucrats on clients they don?t directly serve
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2018
300 ## - PHYSICAL DESCRIPTION
Extent p.3-17.
362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION
Dates of publication and/or sequential designation Jan
520 ## - SUMMARY, ETC.
Summary, etc. A now well-established link exists between passive representation of racial and gender minorities in certain bureaucracies and substantive benefits for the represented groups. However, few quantitative studies have distinguished between the multiple possible mechanisms by which passive representation might produce such effects. We conduct a novel set of empirical analyses aimed at determining whether or not passive representation produces effects only for those clients who directly interact with bureaucrats who share their demographic characteristics or if passive representation produces broader organizational-level effects. We find strong evidence that minority clients? outcomes are positively associated with representation in portions of the bureaucracy with which they do not directly interact. This suggests that either passive representation produces substantial bottom-up, organizational-level effects or that managers who recruit minority personnel also adopt policies that are favorable toward minority clients. - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Representative bureaucracy
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Bureaucracy
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Molina Jr, Angel Luis
773 ## - HOST ITEM ENTRY
Main entry heading American Review of Public Administration
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-- 117085
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Serial Enumeration / chronology Barcode Date last seen Price effective from Koha item type
        Indian Institute of Public Administration Indian Institute of Public Administration 2018-07-19 Volume no: 48, Issue no: 1 AR117545 2018-07-19 2018-07-19 Articles

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