Internal management and perceived managerial trustworthiness: evidence from a survey experiment (Record no. 117083)

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fixed length control field 01704pab a2200205 454500
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fixed length control field 180718b2018 xxu||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Pedersen, Mogens Jin
245 ## - TITLE STATEMENT
Title Internal management and perceived managerial trustworthiness: evidence from a survey experiment
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2018
300 ## - PHYSICAL DESCRIPTION
Extent p.67-81.
362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION
Dates of publication and/or sequential designation Jan
520 ## - SUMMARY, ETC.
Summary, etc. What is the effect of internal public management on individuals? perceptions of managerial trustworthiness (MTW)? MTW is associated with a range of positive organizational outcomes, but research examining how a public manager might affect employees? perception of MTW is sparse. This article complements extant research on MTW in public organizations with causal evidence from a randomized survey experiment among 1,829 U.S. residents. We examine how five aspects of internal public management affect individuals? perception of MTW: (a) setting challenging but feasible goals, (b) making credible commitments, (c) encouraging employee participation, (d) providing frequent performance feedback, and (e) rewarding employees who perform well. We find positive effects of the ?credible commitment? and ?performance feedback? treatments on overall MTW perception. In addition, we find significant effects for four of the treatments (a-d) when looking separately at the three sub-dimensions that together comprise the multidimensional MTW construct (ability, benevolence, and integrity). - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Internal management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Managerial trust worthiness
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Topical term or geographic name entry element Public management
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Topical term or geographic name entry element Public administration
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Stritch, Justin M.
773 ## - HOST ITEM ENTRY
Main entry heading American Review of Public Administration
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-- 117089
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        Indian Institute of Public Administration Indian Institute of Public Administration 2018-07-19 Volume no: 48, Issue no: 1 AR117549 2018-07-19 2018-07-19 Articles

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