How culture affects street-level bureaucrats? bending the rules in the context of informal payments for health care: the Israeli case (Record no. 117090)

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fixed length control field 01475pab a2200181 454500
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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Cohen, Nissim
245 ## - TITLE STATEMENT
Title How culture affects street-level bureaucrats? bending the rules in the context of informal payments for health care: the Israeli case
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2018
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Extent p.175-187.
362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION
Dates of publication and/or sequential designation Feb
520 ## - SUMMARY, ETC.
Summary, etc. What is the role of culture in street-level bureaucrats? bending the rules and accepting informal payments for health care? The literature on street-level bureaucrats stresses the importance of both individual and organizational factors in understanding how they use their discretion but usually neglects the importance of the culture in determining how far they are willing to go in exercising this discretion. Using data from 102 in-depth interviews with doctors and nurses in Israel, and by linking the literature about street-level bureaucrats to that of the research on informal payments for health care, we demonstrate that the culture plays a key role in decisions about accepting such payments. According to our findings, such payments are a phenomenon rooted in the culture and range from the extreme case of bribery to the fuzzier area of making exceptions for favored and sympathetic clients. - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Health care - Israel
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Topical term or geographic name entry element Public administration
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Topical term or geographic name entry element Bureaucracy
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Main entry heading American Review of Public Administration
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-- 117096
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Serial Enumeration / chronology Barcode Date last seen Price effective from Koha item type
        Indian Institute of Public Administration Indian Institute of Public Administration 2018-07-19 Volume no: 48, Issue no: 2 AR117556 2018-07-19 2018-07-19 Articles

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