| 000 -LEADER |
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| fixed length control field |
01339pab a2200181 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b1997 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Scales, Bill |
| 245 ## - TITLE STATEMENT |
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| Title |
Performance monitoring public services in Australia |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Date of publication, distribution, etc. |
1997 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
p.100-09 |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
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| Dates of publication and/or sequential designation |
Mar |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
The Industry Commission, the former Bureau of Industry Economics and the Economic Planning Advisory Commission have amalgamated on an administrative basis to prepare for the formation of the productivity Commission. Legislation establishing the new commission is before parliament. The Industry Commission has been involved in a number of projects that monitor the performance of a range of government services across Australia. The first monitors the performance of a large number of Australia's major government trading enterprises and the second has begun the process of monitoring the performance of a range of government service providers. This article outlines why measuring and monitoring performance can be used to improve public sector performance and provides two examples of how this tool can successfully be used in practice. - Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Government business enterprises - Australia |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Public sector |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Civil service |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
Australian Journal of Public Administration |
| 909 ## - |
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| -- |
34610 |
