| 000 -LEADER |
| fixed length control field |
01105pab a2200205 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
180718b1998 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Jain, R.B. |
| 245 ## - TITLE STATEMENT |
| Title |
Citizen's charter - An instrument of public accountability: Problems and prospects in India |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
| Date of publication, distribution, etc. |
1998 |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
p.362-373. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
| Dates of publication and/or sequential designation |
Jul-Sep |
| 520 ## - SUMMARY, ETC. |
| Summary, etc. |
The author reviews the changing notions of accountability of Government towards its citizens in different nations and examines the strategy of enforcing Citizen's Charter as it evolved in the UK, giving key principles and elements of setting of charters. He then critically examines the post-1995 process of its adoption in India, giving his assessment on its strong and weak points. While concluding, he delineates on the measures that are necessary for the success of Citizen's Charter scheme in India. - Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Citizen's charter - India |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Public administration - India |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Accountability - India |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Citizen's charter |
| 773 ## - HOST ITEM ENTRY |
| Main entry heading |
Indian Journal of Public Administration |
| 908 ## - PUT COMMAND PARAMETER (RLIN) |
| Put command parameter |
N |
| 909 ## - |
| -- |
39384 |