| 000 -LEADER |
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| fixed length control field |
01076pab a2200181 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b1998 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Ray, C.N. |
| 245 ## - TITLE STATEMENT |
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| Title |
Citizens' charters in India: An overview |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
1998 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.802-814. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
Oct-Dec |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
With a brief survey of operationalisation of citizens' charters in UK, Northern Ireland and New Zealand as the backdrop, the author examines the basic concerns of citizens' charters in India, their role and basic principles. Shedding light on their evolution in India, he discusses roles of Chief Secretaries and Chief Ministers Conferences leading to adoption of Government of India's model of citizens' charter and spells out the details of its contents. Analytically appraising some citizens' charters which are operational at the national level, he points out their grey areas before drawing his conclusions. - Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Citizen's charter - India |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Citizen's charter |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
Indian Journal of Public Administration |
| 908 ## - PUT COMMAND PARAMETER (RLIN) |
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| Put command parameter |
N |
| 909 ## - |
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| -- |
41065 |
