| 000 -LEADER |
|---|
| fixed length control field |
00503cam a22001217a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
180718b1970 xxu||||| |||| 00| 0 eng d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
T42x54 N213 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Customer services summary of deliberations recommendations of the workshop on "Customer Service" held at Madras from 17 to 20 December |
| Statement of responsibility, etc. |
by National Institute of Bank Management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Bombay |
| Name of publisher, distributor, etc. |
National Institute of Bank Management |
| Date of publication, distribution, etc. |
1970 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
36p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Banks - India |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
National Institute of Bank Management |
