| 000 -LEADER |
|---|
| fixed length control field |
01325nam a2200181Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
181130s2018 xx 000 0 und d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Kundo, Hare Krisna |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Citizen�s charter for improved public service delivery and accountability: |
| Remainder of title |
the experience of land administration at the local government in Bangladesh |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
2018 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.226-237. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| -- |
Feb |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Improved public service delivery and accountability have increasingly turned out to be important issues in public sector management. In Bangladesh, there has been noteworthy progress, including the introduction of citizen�s charter since 2008. This article explores the contribution of citizen�s charter in improving public service delivery and accountability at the local government land administration, adopting a qualitative longitudinal study. Analysis of the findings reveals that most of the service recipients are ignorant about the charter even after 8�years of its introduction. The charters are mainly producer dominated and their grand rhetorics are far away to achieve in reality. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Citizen charter |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Local government - Bangladesh |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Public service delivery |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
International Journal of Public Administration |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| a |
Citizen charter |
