Becoming a manager: learning the importance of emotional and social competence in managerial transitions (Record no. 509886)

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Personal name Park, Hyun Hee
245 ## - TITLE STATEMENT
Title Becoming a manager: learning the importance of emotional and social competence in managerial transitions
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc 2019
300 ## - PHYSICAL DESCRIPTION
Extent p.98-115.
520 ## - SUMMARY, ETC.
Summary, etc This article explores how newly promoted managers develop emotional and social competencies to understand their and others’ emotions and then use this understanding for personal growth and in their interactions with others. This study draws on five waves of semistructured interview data collected from 16 newly promoted managers in a large northeastern state agency. The findings suggest that new managers undergo a developmental process—role exit, movement, and role entry—as they make the transition from individual contributors to managers. At each stage of the process, their emotional and social competence (ESC) facilitates learning and moving to the next stage. In addition, throughout the process, new managers develop their ESC and utilize the benefits in their daily decision-making and management behaviors. The findings also suggest that organizational context is an important factor that defines the contents of ESC in the organization. Based on these findings, this study argues that organizations should help new managers understand the emotional aspects of managerial transitions in developing their selection and training practices. - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Emotional development
9 (RLIN) 6580
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Topical term or geographic name as entry element Socialization
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Relator term Faerman, Sue
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Main entry heading American Review of Public Administration
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Subject DIP Management
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2019-06-26 49(1), Jan, 2019: p. 98-115. AR119997 2019-06-26 Articles

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