| 000 -LEADER |
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| fixed length control field |
00919pab a2200193 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b2000 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Glazer, Craig |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Regulatory challenges: the US experience and its potential relvance |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
2000 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.42-46 |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
Mar |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
This paper addresses two major regulatory challenges: political acceptance of the regulatory process and the regulator's ability to effectively influence and improve the qulatiy of service of the utilities it regulates in the U.S. It also outlines some of the steps that have been taken by regulators related to issues surrounding regulatory independence and customer oriented service quality. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Public utilities - India |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Public utilities |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Samudrala, Sridhar |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ravi Sankar, Raman |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
ASCI Journal of Management |
| 909 ## - |
|---|
| -- |
51085 |
