Decision biases and heuristics among emergency managers: Just like the public they manage for? (Record no. 511726)

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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Roberts, Patrick
245 ## - TITLE STATEMENT
Title Decision biases and heuristics among emergency managers: Just like the public they manage for?
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc American Review of Public Administration
300 ## - PHYSICAL DESCRIPTION
Extent 49(3), Apr, 2019: p.292-308.
520 ## - SUMMARY, ETC.
Summary, etc We present evidence that emergency managers exhibit some of the same decision biases, sensitivity to framing, and heuristics found in studies of the general public, even when making decisions in their area of expertise. Our national survey of county-level emergency managers finds that managers appear more risk averse when the outcomes of actions are framed as gains than when equivalent outcomes are framed as losses, a finding that is consistent with prospect theory. We also find evidence that the perceived actions of emergency managers in neighboring jurisdictions affect the choices a manager makes. In addition, our managers show evidence of attribution bias, outcome bias, and difficulties processing numerical information, particularly probabilities compared to frequencies. Each of these departures from perfect rationality points to potential shortfalls in public managers’ decision making. We suggest opportunities to improve decision making through reframing problems, providing training in structured decision-making processes, and employing different choice architectures to nudge behavior in a beneficial direction. - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Emergency management
9 (RLIN) 11957
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Wernstedt, Kris
9 (RLIN) 11958
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Main entry heading American Review of Public Administration
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Subject DIP Public administration
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Source of classification or shelving scheme
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2019-10-06 49(3), Apr, 2019: p.292-308. AR121239 2019-10-06 Articles

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