Public professionals' engagement in coproduction: The impact of the work environment on elderly care managers' perceptions on collaboration with client councils (Record no. 512441)

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Personal name Eijk, Carola van
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Title Public professionals' engagement in coproduction: The impact of the work environment on elderly care managers' perceptions on collaboration with client councils
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc American Review of Public Administration
300 ## - PHYSICAL DESCRIPTION
Extent 49(6), Aug, 2019: p.733-748.
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Summary, etc In the context of public service delivery, public professionals nowadays intensively collaborate with citizens. The joint, sometimes mandatorily, efforts of citizens and professionals to provide public services have become known as “coproduction.” Although coproduction directly affects professionals’ work environment, professionals’ attitudes toward coproduction are hardly studied. This article explains variation in professionals’ engagement in coproduction from characteristics of their work environment, specifically their perceived level of autonomy, perceived organizational support for coproduction, and perceived red tape associated with coproduction activities. Survey research was conducted to question managers of Dutch organizations for elderly care about their interaction with client councils, an example of coproduction activities in the domain of health care. The results show that perceived autonomy in coproduction, red tape associated with coproduction, and organizational support affect professionals’ engagement. Organizational support moreover reinforces the effect of work autonomy on professionals’ perception on the importance of coproduction. These findings add to the study of coproduction and can help support public organizations to improve coproduction. - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Public utilities
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Personal name Steen, Trui
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Personal name Torenvlied, Rene
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Main entry heading American Review of Public Administration
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Subject DIP Public administration
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Source of classification or shelving scheme
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2019-11-22 49(6), Aug, 2019: p.733-748. AR121813 2019-11-22 Articles

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