Visible objects of concern: Issues and challenges for workplace ethnographies in complex environments (Record no. 512534)

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Personal name Luff, Paul K.
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Title Visible objects of concern: Issues and challenges for workplace ethnographies in complex environments
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Name of publisher, distributor, etc Organization
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Extent 26(4), Jul, 2019: p.578-597.
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Summary, etc Over the past few decades, we have witnessed the widespread deployment of technologies that enable real-time interaction between co-located and remote participants. These technologies and their accompanying organisational arrangements have created new forms of cooperation and collaboration. They also present challenges for ethnographers seeking to understand the practices, the ‘lived work’ of the participants. In particular, they demand a concern with the physical, the material and the embodied, in other words with what has been termed multimodality. We argue that it is through detailed analysis of specific instances, the circumstances of their use, that we can begin to discover the competencies, skills, the ‘know-how’ that enable practice. In this article, we consider one particular setting that is both distinctive because of its scale but also characteristic of many technology-saturated contemporary workplaces. We aim to show how in this case, as in others, the interactional and the sequential is an inextricable aspect of practice. To uncover these practices requires particular attention to the multimodal but that this presents challenges for ethnographies, even those that draw on complex arrays of resources such as video-recordings. We suggest that this resonates with recent debates regarding how we conceive of materiality, the roles of technologies and practice. - Reproduced.
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Topical term or geographic name as entry element Social interaction
9 (RLIN) 13957
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Topical term or geographic name as entry element Ethnography
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Personal name Heath, Christian
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Main entry heading Organization
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Subject DIP Work environment
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Source of classification or shelving scheme
Item type Articles
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Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2019-11-28 26(4), Jul, 2019: p.578-597. AR121895 2019-11-28 Articles

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