| 000 -LEADER |
| fixed length control field |
01659nam a22001577a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
210109b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
George, Bert et al |
| 245 ## - TITLE STATEMENT |
| Title |
Institutional isomorphism, negativity bias and performance information use by politicians: A survey experiment |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Place of publication, distribution, etc |
Public Administration |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
98(1), 2020: p.14-28 |
| 520 ## - SUMMARY, ETC. |
| Summary, etc |
New Public Management popularized performance measurement in public organizations. Underlying performance measurement's popularity is the assumption that it injects performance information (PI) into decision‐making, thus rationalizing the ensuing decisions. Despite its popularity, performance measurement is criticized. In part, this criticism results from the limited knowledge of the conditions under which PI is purposefully used by politicians. We conducted a survey experiment based on real PI with 1,240 politicians. We hypothesized that PI has a positive impact on performance information use (PIU) when PI is benchmarked with coercive, mimetic or normative pressures. Moreover, due to negativity bias we expected this positive impact to be stronger when PI signals low performance. We found that normative pressures had a positive impact on actual PIU while coercive pressures positively affected intended PIU. Negativity bias is only relevant when linked to coercive pressures and intended PIU for analysing the organization's finances. - Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
New public management, Performance information (PI), Decision-making, Performance information use (PIU) |
| 9 (RLIN) |
23597 |
| 773 ## - HOST ITEM ENTRY |
| Main entry heading |
Public Administration |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
| Subject DIP |
PUBLIC ADMINISTRATION |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Item type |
Articles |