The perils of privatization: Bringing the business model into human services (Record no. 515347)

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fixed length control field 01991nam a22001577a 4500
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fixed length control field 210122b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Zelnikc Jennifer R, and Abramovitz, Mimi
245 ## - TITLE STATEMENT
Title The perils of privatization: Bringing the business model into human services
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Social Work
300 ## - PHYSICAL DESCRIPTION
Extent 65(3), Jul, 2020: p.231-224
520 ## - SUMMARY, ETC.
Summary, etc During the last three decades in both the United States and Europe, neoliberal policies, especially privatization, have restructured services in ways that dramatically affect the capacity of human services workers and agencies to serve all clients. Privatization means not only transforming public programs such as Social Security, but also managerialism—the incorporation of business principles, methods, and goals into public and nonprofit human services organizations. Few researchers have looked at the impact of market-based managerialism (focused on productivity, accountability, efficiency, and standardization) on social work’s mission and the effectiveness of human services workers and organizations. Using an anonymous survey of 3,000 New York City human services workers, authors examined the impact of managerialist practices including performance measures, quantifiable short-term outcomes, and routinized practices on frontline workers and service provision. A troubling trend emerged. Workers in agencies with a high commitment to managerialism found it considerably more difficult to adhere to social work’s mission and fundamental values. This conflict between the “logic of the market” and the “logic of social work” subsided dramatically in agencies with a low commitment to managerialism, indicating that even in today’s competitive environment, agencies can protect the social work mission.- Reproduced


650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Human services, Managerialism, Practive, Ptiivatization, Social work workforce
9 (RLIN) 20737
773 ## - HOST ITEM ENTRY
Main entry heading Social Work
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP PRIVATIZATION
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2021-01-22 65(3), Jul, 2020: p.231-224 AR123879 2021-01-22 Articles

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