Quality of government, public service delivery and institutional impartiality in ethnically polarised societies: Evidence for policy makers (Record no. 515516)

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fixed length control field 210129b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Ramasamy, Ramesh
245 ## - TITLE STATEMENT
Title Quality of government, public service delivery and institutional impartiality in ethnically polarised societies: Evidence for policy makers
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Asia Pacific Journal of Public Administration
300 ## - PHYSICAL DESCRIPTION
Extent 42(1), Mar, 2020: p.46-60
520 ## - SUMMARY, ETC.
Summary, etc Empirical studies support the argument that the quality of government, institutional performance and institutional impartiality are likely to have an impact on minorities in accessing legally mandated welfare services. It is also argued that diminished form of citizenship, discriminatory laws and policy practices could remain a barrier for minorities to enjoy public services in diverse societies. The article explores these different arguments with empirical evidence and explicates in what ways the quality of government, administrative impartiality and institutional performance influence access to public services for the plantation community of Sri Lanka based on qualitative evidence collected for a three-year research project. The article finds that the policy implementation process and practices have a substantial influence on the quality of government, institutional impartiality and citizenship rights of minorities. – Reproduced
773 ## - HOST ITEM ENTRY
Main entry heading Asia Pacific Journal of Public Administration
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP PUBLIC ADMINISTRATION
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2021-01-29 42(1), Mar, 2020: p.46-60 AR123978 2021-01-29 Articles

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