Stability not change: Improving frontline employee motivation through organizational reform is harder than it looks (Record no. 517070)

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Personal name Nina, M. et al
245 ## - TITLE STATEMENT
Title Stability not change: Improving frontline employee motivation through organizational reform is harder than it looks
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Public Administration
300 ## - PHYSICAL DESCRIPTION
Extent 98(3), Sep, 2020: p.591-608
520 ## - SUMMARY, ETC.
Summary, etc As evidence mounts about the positive effects of autonomous motivation such as public service motivation, there is a growing case for public organizations to design reforms to better support public employees’ inherent desire to help others. But how feasible is this in reality? Most experimental evidence on autonomous motivation stems from interventions at the individual level, possibly exaggerating what government reforms can achieve in reality. We present a longitudinal study that analyses a three-year trial in Danish hospitals in which incentives and autonomy were changed to encourage autonomous motivation. This set-up offers a rare opportunity to observe the potential malleability of intrinsic, public service, user and external motivation. The results show little observable change in motivation due to the reform. We explore the practical difficulties of translating evidence about motivation into reforms given implementation challenges, contextual factors and a recognition that motivation might be less malleable than implied by research. – Reproduced
773 ## - HOST ITEM ENTRY
Main entry heading Public Administration
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP MOTIVATION
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2021-06-28 98(3), Sep, 2020: p.591-608 AR124523 2021-06-28 Articles

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