Public attitude towards e-governance practices in developing societies: A case study of SUWIDHA project in Punjab (Record no. 517444)

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fixed length control field 01863nam a22001577a 4500
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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Singh, Harpreet and Kapila, Renu
245 ## - TITLE STATEMENT
Title Public attitude towards e-governance practices in developing societies: A case study of SUWIDHA project in Punjab
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Indian Journal of Public Administration
300 ## - PHYSICAL DESCRIPTION
Extent 66(3), Sep, 2020: p.356-370
520 ## - SUMMARY, ETC.
Summary, etc E-governance practices are going through a transitional phase in developing societies like India. However, several impediments restrict them from becoming an effective means of interaction between government and citizens. The present study is an attempt to comprehend the citizens’ attitude and their level of readiness to accept the e-governance practices in online service delivery in the state of Punjab in India. It is based on the field survey of various SUWIDHA Kendras (now called Sewa Kendras Type I) in Punjab, where a sample of 240 users was covered with the help of interview schedule and observations. One district from each of the three regions of Punjab was selected randomly: Tarn Taran of Majha, Sangrur of Malwa and Hoshiarpur of Doaba. The results of this study show that the usage of e-governance practices as a popular medium is seriously limited by the public attitude. The main reasons are deficient e-governance infrastructure and apathetic public due to lack of computer literacy/e-readiness. The study establishes that, in order to implement e-governance successfully, not only a developed infrastructure but also behavioural changes in citizenry are required in developing societies. – Reproduced

650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element SUWIDHA, e-governance practices, Public attitude, Developing societies, Service delivery
9 (RLIN) 25228
773 ## - HOST ITEM ENTRY
Main entry heading Indian Journal of Public Administration
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP E-GOVERNANCE
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2021-07-15 66(3), Sep, 2020: p.356-370 AR124762 2021-07-15 Articles

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