| 000 -LEADER |
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| fixed length control field |
01453nam a22001577a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
210719b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Henman, Paul |
| 245 ## - TITLE STATEMENT |
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| Title |
Improving public services using artificial intelligence: Possibilities, pitfalls, Governance |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
Asia pacific Journal of Public Administration |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
42(4), Dec, 2020: p.209-221 |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc |
Artificial intelligence arising from the use of machine learning is rapidly being developed and deployed by governments to enhance operations, public services, and compliance and security activities. This article reviews how artificial intelligence is being used in public sector for automated decision making, for chatbots to provide information and advice, and for public safety and security. It then outlines four public administration challenges to deploying artificial intelligence in public administration: accuracy, bias and discrimination; legality, due process and administrative justice; responsibility, accountability, transparency and explainability; and power, compliance and control. The article outlines technological and governance innovations that are being developed to address these challenges. – Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Artificial intelligence(AI), Chatbots, Automated decision making, Ethical AI, Algorithms, Digital government |
| 9 (RLIN) |
25410 |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
Asia pacific Journal of Public Administration |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
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| Subject DIP |
E-GOVERNANCE |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Item type |
Articles |
