Inside the black box of organizational life: The gendered language of performance assessment (Record no. 517929)

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fixed length control field 02236nam a22001577a 4500
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fixed length control field 210804b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Correll, S.J., Weisshaar, K.R. and Wynn, A.T.
245 ## - TITLE STATEMENT
Title Inside the black box of organizational life: The gendered language of performance assessment
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc American Sociological Review
300 ## - PHYSICAL DESCRIPTION
Extent 85(6), Dec, 2020: p.1022-1050
520 ## - SUMMARY, ETC.
Summary, etc Organizations implement formalized procedures to eliminate the biasing effects of gender and other characteristics on evaluations. Prior work shows managers play a key role, but researchers have been unable to observe the thought processes guiding managers’ evaluations. This article takes a first step in examining managers’ sensemaking as they interpret and evaluate employee behaviors. Our data include managers’ written performance reviews and numeric ratings of employees at a Fortune 500 technology company. Our theoretical model—the Viewing and Valuing Social Cognitive Processing Model—explains how and when gender beliefs frame managers’ evaluations, affecting what behaviors managers notice (i.e., view) and rate highly (i.e., value). After conducting a detailed coding of the language in reviews, we assess whether there are gender differences in (1) the language used to describe performance (i.e., viewing differences) and (2) the correlations between that language and numeric ratings (i.e., valuing differences). Our analysis of 88 language attributes reveals where gender frames managers’ evaluations and where the process instead operates gender-neutrally. For example, men and women are equally likely to be described as having technical ability, while women are viewed as too aggressive and men as too soft. Furthermore, some behaviors, such as “taking charge,” are more valued for men than for women: “taking charge” is associated with the highest performance ratings for men but not for women. Overall, our analysis identifies novel ways that gender biases emerge in a process intended to be meritocratic. – Reproduced
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Gender, Organizations, Work, Language, Evaluations
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773 ## - HOST ITEM ENTRY
Main entry heading American Sociological Review
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Subject DIP SEX DISCRIMINATION
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2021-08-04 85(6), Dec, 2020: p.1022-1050 AR125158 2021-08-04 Articles

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