| 000 -LEADER |
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| fixed length control field |
01385nam a22001577a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
210927b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Paanakker, Hester L. |
| 245 ## - TITLE STATEMENT |
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| Title |
Perceptions of the frontline craft: Assessing value convergence between policy makers, managers, and street-level professionals in the prison sector |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
Administration & Society |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
53(2), Feb, 2021: p.222-247 |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc |
From the unique perspective of perceptions of the frontline craft, this study examines value convergence between policy makers, managers, and street-level professionals (N = 55). Toxic stereotyping between staff levels, exacerbated by restrictive organizational conditions, are shown to overshadow positive value convergence from socialization processes. In this Dutch prison study, public officials are consistently biased to believe that the management above them prioritizes targets (values that support the organization) over content (values that serve prison inmates). This explains how perceived role and value differences impact the actualization of shared values in public service delivery much more negatively than the actual differences. – Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Public values, Public craftsmanship, Street-level professionals, Value convergence |
| 9 (RLIN) |
27681 |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
Administration & Society |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
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| Subject DIP |
PUBLIC VALUES |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Item type |
Articles |
