Are you really listening? (Record no. 518661)

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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Bryant, Adam and Sharer, Kevin
245 ## - TITLE STATEMENT
Title Are you really listening?
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Harvard Business Review
300 ## - PHYSICAL DESCRIPTION
Extent 99(2), Mar-Apr, 2021: p.80-87
520 ## - SUMMARY, ETC.
Summary, etc Senior leaders, particularly CEOs, confront a central paradox in their work: They generally have access to more lines of communication than anybody else, but the information that flows to them is suspect and compromised. Warning signals are tamped down. Key facts are omitted. Data sets are given a positive spin. All of it isolates leaders in a dangerous information bubble.

But they can escape that bubble, the authors argue, by working actively to create a more expansive “listening ecosystem.” They first have to learn how to listen actively themselves, without distraction or judgment, purely for comprehension; then they have to create systems and processes all around them that elevate listening to a constant state of hypervigilance. This sort of sustained attention to listening allows leaders to pick up on early signs of both danger and opportunity—and that, in turn, allows them to do their jobs and serve their organizations better. The authors conclude this piece by sharing advice—gleaned from interviews and personal experience—about how leaders can learn to listen better. - Reproduced
773 ## - HOST ITEM ENTRY
Main entry heading Harvard Business Review
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP LEADERSHIP
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2021-10-05 99(2), Mar-Apr, 2021: p.80-87 AR125767 2021-10-05 Articles

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