All still quiet on the non-Western front?” Non-Western public service motivation scholarship: 2015–2020 (Record no. 519045)

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fixed length control field 01542nam a22001577a 4500
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fixed length control field 220124b ||||| |||| 00| 0 eng d
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Personal name Mussagulova, Assel Wal and Zeger, Van Der
245 ## - TITLE STATEMENT
Title All still quiet on the non-Western front?” Non-Western public service motivation scholarship: 2015–2020
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Asia Pacific Journal of Public Administration
300 ## - PHYSICAL DESCRIPTION
Extent 43(1), Mar, 2021: p.23-46
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Summary, etc Recent p has emphasised that governments’ growing use of market-like arrangements has massive consequences for public employees. This study explores the impact of service outsourcing on the work attitudes of public employees who still remain in their workplace using the case of the Internal Revenue Service (IRS) which outsourced the collection of delinquent tax debts. Relying on quasi-experimental analyses along with six years of data from the Federal Employee Viewpoint Survey from 2013 to 2018, this study offers evidence that outsourcing services negatively affect employee job satisfaction. This study also found that both supervisors and line employees present similar levels of job satisfaction after the outsourcing practice while theoretical arguments anticipate differing levels of reactions between the two groups of employees. – Reproduced
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Public administration research, Federal Employee, Public employees, Internal Revenue Service (IRS), Work attitudes
9 (RLIN) 31940
773 ## - HOST ITEM ENTRY
Main entry heading Asia Pacific Journal of Public Administration
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP PUBLIC ADMINISTRATION
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2022-01-24 43(1), Mar, 2021: p.23-46 AR126084 2022-01-24 Articles

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