India’s e-governance journey: Looking through common service centers (Record no. 521087)

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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Nanda, Samar
245 ## - TITLE STATEMENT
Title India’s e-governance journey: Looking through common service centers
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Indian Journal of Public Administration
300 ## - PHYSICAL DESCRIPTION
Extent 68(4), Dec, 2022: p.599-609
520 ## - SUMMARY, ETC.
Summary, etc India has seen unprecedented growth of information technology (IT) lead in governance structures in the past decades. IT-enabled systems have ushered in a new era of digital transformation of traditional ways of functioning of citizen service deliveries in the country. Governance, thus, has found a new meaning through the currency of digital change. Services which earlier were exploited as reserved for privileged and classy people have become available for common citizens without any rent-seeking or exploitation. The most important factor associated with digital transformation is nothing but access to information and transparency. Every service has now a trace, a link and a face, which can be analysed at a later stage to provide the efficacy of the system and certain room for improvement. Having said these, it may not be concluded that there are no challenges and stumbling blocks on the way of e-governance, ‘digital divide’ being the most prominent challenge in the way of bigger mandate to reach out to all the citizens by the state. However, growing Smartphones and falling data rates have enabled substantial part of the citizens to avail digital services rendered by the state. Even though the common service centre has been operating for quite some time efficiently and effectively, some important challenges have been flagged in the article. A glimpse of the best practices from leading countries doing good in e-governance initiatives is also included in the analysis. – Reproduced
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element E-governance, Common service centers, Open government t, Transparency, Digital divide, Service delivery.
9 (RLIN) 34322
773 ## - HOST ITEM ENTRY
Main entry heading Indian Journal of Public Administration
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP E-GOVERNMENT
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2022-12-14 68(4), Dec, 2022: p.599-609 AR127647 2022-12-14 Articles

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