Only hearing what they want to hear: Assessing when and why performance information triggers intentions to coproduce (Record no. 521525)

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Personal name Porumbescu, Gregory A. et al
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Title Only hearing what they want to hear: Assessing when and why performance information triggers intentions to coproduce
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Public Administration: An International Quarterly
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Extent 99(4), Dec,, 2021: p.789-802
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Summary, etc While performance information is often used to communicate the importance of public policies and stimulate civic engagement, we know little about the processes that connect the two. This study proposes a conceptual model that links performance information to a specific form of public engagement: coproduction. Drawing on insights from information aversion theory, we argue that the effect of performance information on engagement in coproduction depends on levels of policy understanding and the valence of performance information that individuals are exposed to. Specifically, we predict that individuals exposed to positive performance information will understand the policy better than those exposed to negative performance information. Further, we predict that higher levels of policy understanding will increase coproduction engagement intentions. These predictions are examined using two experiments and a representative sample of US residents (n = 836). Findings indicate that participants best understood positive information and that understanding significantly increased coproduction engagement intentions. – Reproduced
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Main entry heading Public Administration: An International Quarterly
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP PUBLIC ADMINISTRATION
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2023-02-10 99(4), Dec, 2021: p.789-802 AR127956 2023-02-10 Articles

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