| 000 -LEADER |
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| fixed length control field |
02375nam a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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230802b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Maziashvili, M., Pleśniak, A. and Kowalik, I. |
| 245 ## - TITLE STATEMENT |
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| Title |
The digital communication tools and citizens' relationship with local governments: A comparison of Georgian and polish cities |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
International Review of Administrative Sciences |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
89(2), Jun, 2023: p.555-576 |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc |
This article aims to explore the impact of digital communication tools application by citizens and the perceived usefulness of social media on the relationship between citizens and local authorities. The data were gathered in April–September 2020 through a survey (CAWI) among citizens of Poznan, Poland (n=502), and Kutaisi, Georgia (n=504), and were analyzed with structural equation modeling. The findings show that the intensity of digital communication tools usage for participation in the city branding and the perceived usefulness of social media contribute to the lasting relationships between citizens and local authorities in both countries. The novelty of this research concerns comparing two countries with different levels of development. Georgia is a developing economy in Europe and is in the process of modernizing the local governance across the cities. Poland, however, is a mature economy with a post-transformation heritage, where its cities benefit from considerable experience in building and developing citizen participation policies. Furthermore, the research was conducted amid the COVID-19 pandemic and evidenced the growing popularity of digital tools adoption by citizens in city matters. This study contributes to understanding the impact of digital tools on the relationship between citizens and local authorities in terms of city brand management. Citizens' participation in the city branding process via various digital communication tools increased citizen commitment towards long-lasting collaboration with local authorities. Moreover, citizens' perception of social media usefulness positively influences their desire to engage in the city branding process online, supporting the trust-building and collaboration between citizens and local authorities. – Reproduced
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| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
International Review of Administrative Sciences |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
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| Subject DIP |
LOCAL GOVERNMENT |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Item type |
Articles |
