Administrative intensity and local resident satisfaction in Victorian local government (Record no. 524351)

000 -LEADER
fixed length control field 01720nam a22001457a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 231110b ||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Tran, Carolyn-Thi Thanh Dung and Dollery, Brian
245 ## - TITLE STATEMENT
Title Administrative intensity and local resident satisfaction in Victorian local government
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Public Administration: An International Quarterly
300 ## - PHYSICAL DESCRIPTION
Extent 10(1), Mar, 2023: p.318-334
520 ## - SUMMARY, ETC.
Summary, etc A voluminous empirical literature has focused on organizational characteristics and their relationship to organizational performance in the public sector, including municipal efficiency. However, as yet no effort has been made to examine the impact of administrative intensity on the effectiveness of local authorities, as measured by local resident satisfaction surveys. To address this gap in the literature, this article investigates the effect of administrative intensity on local resident satisfaction in the local government system of the Australian state of Victoria over the period 2014/2015 to 2018/2019. Using regression analysis, we find that there is a significant association between administrative intensity and the effectiveness of municipalities. However, the impact of administrative intensity on municipal effectiveness differs between urban local authorities and rural local authorities. This has significant public policy implications given that a uniform policy prescription may not achieve its intended aims due to the differential effects of the determinants of municipal effectiveness. – Reproduced
https://onlinelibrary.wiley.com/doi/10.1111/padm.12784
773 ## - HOST ITEM ENTRY
Main entry heading Public Administration: An International Quarterly
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP LOCAL GOVERNMENT
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2023-11-10 10(1), Mar, 2023: p.318-334 AR130227 2023-11-10 Articles

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