Service quality and the optimum number of members in intermunicipal cooperation: The case of emergency primary care services in Norway (Record no. 524787)
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| 000 -LEADER | |
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| fixed length control field | 01622nam a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240117b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Blåka, Sara Jacobsen and Morken, Tone |
| 245 ## - TITLE STATEMENT | |
| Title | Service quality and the optimum number of members in intermunicipal cooperation: The case of emergency primary care services in Norway |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Public Administration: An international Quarterly |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 101(2), Jun, 2023: p. 447-462 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Intermunicipal cooperation (IMC) is often used as a mean to reap scale benefits. Most studies on the effects of IMC focus on cost savings, while service quality is overlooked. In this study, the focus is set on input quality in a service characterized by high asset specificity and need for redundancy: emergency primary care. We analyze how mode of governance affect performance by (1) measuring whether IMC versus single-municipal production affects input quality and (2) identifying optimum scale of operation; effect of the number of participants in the cooperation on input quality. The findings indicate that cooperation weakens the input quality of medical workforce, but that this negative effect is balanced out as the number of participants increases, indicating that cooperation needs to reach a certain size to achieve optimum scale of operation. Concerning equipment, both cooperation in general and an increasing number of participants decrease the input quality. – Reproduced https://onlinelibrary.wiley.com/doi/10.1111/padm.12785 |
| 773 ## - HOST ITEM ENTRY | |
| Main entry heading | Public Administration: An international Quarterly |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| Subject DIP | MUNICIPALITIES |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Serial Enumeration / chronology | Barcode | Date last seen | Koha item type |
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| Indian Institute of Public Administration | Indian Institute of Public Administration | 2024-01-17 | 101(2), Jun, 2023: p. 447-462 | AR130593 | 2024-01-17 | Articles |