Effects of local government social media use on citizen compliance during a crisis: Evidence from the Covid-19 crisis in China (Record no. 524806)

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Personal name Jiang, Hanchen and Tang, Xiao
245 ## - TITLE STATEMENT
Title Effects of local government social media use on citizen compliance during a crisis: Evidence from the Covid-19 crisis in China
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Public Administration: An International Quarterly
300 ## - PHYSICAL DESCRIPTION
Extent 101(3), Sep, 2023: p.843-864
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Summary, etc Improving citizen compliance is a major goal of public administration, especially during crises. Although social media are widely used by government agencies across the globe, it is still unclear that whether the use of social media can help local governments improve citizen compliance especially during crises. Based on an original daily panel dataset of 189 cities in China during COVID-19, this study provides empirical evidence for the positive effect that crisis-related social media posts published by local government agencies has on citizen compliance. In addition, this effect is mediated by the topic of prevention measures in social media posts, and is stronger in cities with higher GDP per capita, better educated citizens and wider internet coverage. The findings imply that social media is an efficient and low-cost tool to assist local government agencies to achieve public administration objectives during crises, and its efficacy is largely dependent on regional socioeconomic status. – Reproduced
https://onlinelibrary.wiley.com/doi/10.1111/padm.12845
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Main entry heading Public Administration: An International Quarterly
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP LOCAL GOVERNMENT
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2024-01-18 101(3), Sep, 2023: p.843-864 AR130612 2024-01-18 Articles

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