Neutralized, enhanced, tokenistic: The influence of formal employment of service-users on processes of co-production (Record no. 524815)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01791nam a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240118b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Chauhan, T., Croft, C. and Spyridonidis, D. |
| 245 ## - TITLE STATEMENT | |
| Title | Neutralized, enhanced, tokenistic: The influence of formal employment of service-users on processes of co-production |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Public Administration: An International Quarterly |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 101(3), Sep, 2023: p.1014-1032 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Can formally employing service-users in co-production roles redress the problematic power imbalances inhibiting co-production in the public sector? In this paper, we analyze service-users formally employed in co-production roles. Through semi-structured interviews, we illustrate how actors use their voice, experience, and identity to respond to different power imbalances. First, through the process of “inverting professionalism” structural limitations resulted in neutralized co-production. Second, through the process of “embedding expertise” formally employed service-users challenged collective expectations of their role and meditated power imbalances, resulting in enhanced co-production. Finally, through the process of “perpetuating rejection” a new exacerbated power imbalance emerged when their employment became a negative resource, resulting in tokenistic co-production. We extend understandings of how formally employing service-users has potential to redress power imbalances. However, we caution against policy taking this for granted and argue that more consideration of the influence of different forms of power is needed. – Reproduced https://onlinelibrary.wiley.com/doi/10.1111/padm.12839 |
| 773 ## - HOST ITEM ENTRY | |
| Main entry heading | Public Administration: An International Quarterly |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| Subject DIP | PUBLIC SECTORS |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Serial Enumeration / chronology | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Indian Institute of Public Administration | Indian Institute of Public Administration | 2024-01-18 | 101(3), Sep, 2023: p.1014-1032 | AR130621 | 2024-01-18 | Articles |
