Identity theft, trust breaches, and the production of economic insecurity (Record no. 525220)

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Personal name Brensinger, Jordan
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Title Identity theft, trust breaches, and the production of economic insecurity
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Place of publication, distribution, etc American Sociological Review
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Extent 88(5), Oct, 2023: p.844-871
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Summary, etc Across various domains of social life, organizational reliance on personal data and exposure to unanticipated financial hardship have transformed Americans’ life chances and access to opportunities. This article examines an area where they intersect: the hardship caused by breakdowns in information systems. I focus on the case of identity theft, showing how that event—experienced by tens of millions of Americans annually—contributes to economic insecurity. To do so, I first develop a theory of insecurity that links feelings of precariousness to breaches of trust at three levels: interpersonal, organizational, and systemic. Drawing on an original qualitative study of identity theft resolution, I find that most victims worried about their financial lives because they could no longer count on certain people, organizations, or systems. Beneath this commonality, race and class informed feelings of insecurity and associated coping strategies following identity theft. Low-income people and people of color tended to direct suspicion at personal networks and report ending relationships and informal assistance. In contrast, middle- and upper-income and White individuals disproportionately blamed organizations and demanded their protection. These findings—along with the trust-based theory that helped make them visible—have important implications for the study of insecurity, inequality, and trust in the information age.- Reproduced

https://journals.sagepub.com/doi/full/10.1177/00031224231189895
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Topical term or geographic name as entry element Class Inequality Personal data Race Risk Trust
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Main entry heading American Sociological Review
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Subject DIP INEQUALITY
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Item type Articles
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Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2024-02-15 88(5), Oct, 2023: p.844-871 AR131048 2024-02-15 Articles

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