How companies should weigh in on a controversy: A better approach to stakeholder management (Record no. 525661)

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Personal name Bersoff, D.M., Sucher, S.J. and Tufano, P.
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Title How companies should weigh in on a controversy: A better approach to stakeholder management
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Harvard Business Review
300 ## - PHYSICAL DESCRIPTION
Extent 102(2), Mar-Apr, 2024: p.108-119
520 ## - SUMMARY, ETC.
Summary, etc Executives need guidance about managing their organizations’ engagement with societal issues—including hot-button topics such as gender, climate, and racial discrimination. Success in this realm does not mean avoiding public controversy or achieving unanimous support among key stakeholders, the authors write. Rather, it results from adhering to certain processes and strategies, which they have derived from recent global survey research along with examples from managerial best practice. They offer an approach that is anchored in data but sensitive to values and context. It can be helpful in figuring out which issues to address and how; in ameliorating disappointment among stakeholders; and in managing any potential blowback. Data can tell you what your various stakeholders care about, they write, but judgment is necessary to act in careful consideration of conflicting preferences while being consistent with your company’s values.- Reproduced

https://hbr.org/2024/03/how-companies-should-weigh-in-on-a-controversy
773 ## - HOST ITEM ENTRY
Main entry heading Harvard Business Review
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
Subject DIP CORPORATE GOVERNANCE
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2024-04-02 102(2), Mar-Apr, 2024: p.108-119 AR131456 2024-04-02 Articles

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