Public management, agility and innovation: The Swiss experience with the Covid-19 loan scheme (Record no. 526216)

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Personal name Pauletto, Christian
245 ## - TITLE STATEMENT
Title Public management, agility and innovation: The Swiss experience with the Covid-19 loan scheme
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc International Review of Administrative Sciences
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Extent 90(1), Mar, 2024: p.116-131
520 ## - SUMMARY, ETC.
Summary, etc Within only 10 days of March 2020, the Swiss administration had designed and implemented a loan guarantee scheme for enterprises. The implementation phase was also short: it lasted less than five months. This article examines how that was possible, considering the complexity of the institutional setting and the scheme's innovative form, especially in terms of IT, including breakthroughs for the Swiss e-administrative practice: the scheme used algorithms to verify clients’ applications, a unique identification number for companies was implemented on a large scale, Swiss banks were integrated into the project's preparation and implementation, and some of their client operations were centralised on a government e-platform. The salient features of the process are identified through an analysis of the unfolding of operations during those ten days. The circumstances and context leading to radically new forms of public governance are also identified. Besides, an output analysis was undertaken to single out the innovative features of the deliverable. The case under consideration was short, and came unpredictably, so that no data or observations could be collected before or during the case. Accordingly, the study is by and large based on ex-post enquiries. With no explicitly formalised mandates, structures, or roles, the project participants came up with an informal organisation system. A well-defined deliverable was a powerful driver of the process. Several characteristics of the project, such as efficient networks, real-time information flow, flexible roles, flat hierarchy, and swift iterative subprocesses were akin to those of ‘agile organisations’. Tasks were performed concomitantly instead of sequentially.- Reproduced

https://journals.sagepub.com/doi/full/10.1177/00208523221143280
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Swiss Administration, Loan Guarantee Scheme, Enterprises, Implementation Phase, Institutional Complexity, Innovative IT, Swiss E-Administrative Practice, Algorithms, Unique Identification Number, Swiss Banks, Government E-Platform, Salient Features, Public Governance, Output Analysis, Informal Organisation, Agile Organisations, Efficient Networks, Real-Time Information Flow, Flexible Roles, Flat Hierarchy, Iterative Subprocesses, Concomitant Tasks
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Main entry heading International Review of Administrative Sciences
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Subject DIP ENTERPRISES
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2024-05-16 90(1), Mar, 2024: p.116-131 AR131967 2024-05-16 Articles

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