Knowledge for results and the efficiency of public agencies in Colombia. (Record no. 526603)
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| 000 -LEADER | |
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| fixed length control field | 01476nam a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240613b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Arisi, Diego et al |
| 245 ## - TITLE STATEMENT | |
| Title | Knowledge for results and the efficiency of public agencies in Colombia. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Public Administration Review |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 84(2), Mar-Apr, 2024: p.261-273 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | This study examines the impact of an intervention focused on lean thinking and knowledge sharing. The intervention involves the transfer of information from efficient private organizations to public agencies to improve bureaucratic procedures. Specifically, we analyze the effectiveness of the Knowledge for Results (K4R) program in improving the efficiency of public agencies in Colombia. Our research provides two examples that demonstrate the positive impact of this particular form of lean thinking on operational efficiency. The first example shows that K4R reduces the time required by local ombudsman offices to process petitions from citizens. The second example shows that K4R reduces the time that oncology patients spend in emergency clinics before they can check out from hospitalization. These improvements are quantitatively significant, resulting in efficiency gains ranging from 25 to 40 percent compared with pre-program levels.- Reproduced https://onlinelibrary.wiley.com/doi/10.1111/puar.13674 |
| 773 ## - HOST ITEM ENTRY | |
| Main entry heading | Public Administration Review |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| Subject DIP | PUBLIC ADMINISTRATION |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Serial Enumeration / chronology | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Indian Institute of Public Administration | Indian Institute of Public Administration | 2024-06-13 | 84(2), Mar-Apr, 2024: p.261-273 | AR132242 | 2024-06-13 | Articles |