Descriptive and symbolic: The connection between political representation and citizen satisfaction with municipal public services (Record no. 526838)
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| 000 -LEADER | |
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| fixed length control field | 02210nam a22001577a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240627b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Forman-Rabinovici, Aliza and Beeri, Itai |
| 245 ## - TITLE STATEMENT | |
| Title | Descriptive and symbolic: The connection between political representation and citizen satisfaction with municipal public services |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | American Review of Public Administration |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 54(1), Jan, 2024: p.3-18 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | While theories of local democracy mark political representation as highly important in determining the quality and perception of public services, little has been done to explore the empirical connection. This represents a lacuna in our understanding of how representation affects citizen wellbeing and how citizens determine their satisfaction with public services. We focus on descriptive and symbolic dimensions of representation to elucidate how representation influences citizens’, and minority citizens’ in particular, experience with public services. Utilizing a survey of residents of Haifa, Israel, our findings imply that beyond the descriptive makeup of municipal elected bodies, symbolic dimensions of representation might be even more important for understanding citizen satisfaction. Symbolic representation may impact satisfaction directly and through its contribution to other feelings about government. These findings expand understandings of the importance of diversity in political representation, determinants of satisfaction and how dynamics of good governance contribute to citizens’ experiences.- Reproduced https://journals.sagepub.com/doi/full/10.1177/02750740231187539 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Political representation, Symbolic representation, Descriptive representation, Citizen satisfaction, Public service quality, Local democracy, Minority citizens, Municipal governance, Government perception, Good governance, Empirical analysis, Survey research, Haifa, Israel, Representation and wellbeing, Governance dynamics, Public administration, Political diversity, Democratic theory, Representation effects, Citizen experience |
| 9 (RLIN) | 55240 |
| 773 ## - HOST ITEM ENTRY | |
| Main entry heading | American Review of Public Administration |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| Subject DIP | LOCAL GOVERNMENT |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Full call number | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Indian Institute of Public Administration | Indian Institute of Public Administration | 2024-06-27 | 54(1), Jan, 2024: p.3-18 | AR132380 | 2024-06-27 | Articles |