What can reform street-level bureaucrats’ unwarranted discretionary behaviors? Principles? Principals? or both? (Record no. 526846)

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Personal name Carroll, Deborah A. and Yeo, Jungwon
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Title What can reform street-level bureaucrats’ unwarranted discretionary behaviors? Principles? Principals? or both?
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc American Review of Public Administration
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Extent 54(3), Apr, 2024: p.242-254
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Summary, etc In this paper, we ask whether principles—relevant institutions, including administrative reform, legal and judicial support, and information and communication technology (ICT)—and principals—ordinary people that are capable, knowledgeable, and willing—can help enhance accountability of street-level bureaucrats (SLBs) by mitigating unwarranted discretionary behaviors. We examined the New York City Police Department by constructing and analyzing a unique dataset drawn from multiple sources and by using the SLB literature to inform our empirical model specification. Fixed effects regression analysis revealed the potential of principles and principals in motivating or reducing police officers’ use of force resulting in substantiated civilian complaints. Specifically, proactive policing strategies, exonerated civilian complaint dispositions, court summons following arrests, and ICT are the principles, and a low-poverty population served by police are the principals we found to influence discretionary police behavior.- Reproduced

https://journals.sagepub.com/doi/full/10.1177/02750740231213093
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Main entry heading American Review of Public Administration
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Subject DIP PUBLIC ADMINISTRATION
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Item type Articles
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Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2024-06-27 54(3), Apr, 2024: p.242-254 AR132389 2024-06-27 Articles

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