Barriers to digital government and the covid-19 crisis: A comparative study of federal government entities in the united states and Austria (Record no. 526947)

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Personal name Plautz, Birgit Moser
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Title Barriers to digital government and the covid-19 crisis: A comparative study of federal government entities in the united states and Austria
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Place of publication, distribution, etc International Review of Administrative Sciences
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Extent 90(2), Jun, 2024: p.402-418
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Summary, etc Digital government has been an evolving topic in research and practice, and during the COVID-19 crisis, different tools emerged as crucial elements in tackling the crisis. Comparing the federal level in the United States (Anglo-Saxon public interest culture) and in Austria (continental European rule-of-law culture), this article looks at how different barriers to digital government were affected by the COVID-19 crisis. Fourteen semi-structured interviews with experts in United States departments and their Austrian counterparts are conducted. The results show strong similarities between the United States and Austria in cultural barriers (bureaucratic culture, resistance to change, risk aversion) but also in structural barriers (political commitment and resources, workforce) to digital government. The main difference lies in laws and regulations as structural barriers, stemming from the different administrative traditions. Furthermore, the study highlights the dynamic nature of barriers. It shows that a crisis can result in the lowering of both structural as well as cultural barriers. Deliberate removal of structural barriers in experimentation spaces may therefore enhance digital government in ‘orderly’ times as well.- Reproduced

https://journals.sagepub.com/doi/full/10.1177/00208523231183566
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Topical term or geographic name as entry element Digital government, COVID-19 crisis, structural barriers
9 (RLIN) 55371
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Main entry heading International Review of Administrative Sciences
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Subject DIP E-GOVERNANCE
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2024-07-25 90(2), Jun, 2024: p.402-418 AR132441 2024-07-25 Articles

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