E-governance adaptation: A study of user perceptions and satisfaction in the Thiruvananthapuram municipal corporation, Kerala (Record no. 527658)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01713nam a22001577a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240913b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Chandra, Saurabh |
| 245 ## - TITLE STATEMENT | |
| Title | E-governance adaptation: A study of user perceptions and satisfaction in the Thiruvananthapuram municipal corporation, Kerala |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Bihar Journal of Public Administration |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 21(1), Jan-Jun, 2024: p.148-161 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | In this age of IR 4.0 digitalisation in governance has become essential. This has made an urgent imperative to assess the adaptation of e-governance in urban administration in terms of perception and satisfaction of the users. As such an attempt has been made to examine the e-governance services offered by the Thiruvananthapuram Municipal Corporation. It is mainly based on empirical enquiry. A survey with the help of structured questionnaire was conducted, 200 users, falling in the municipal areas, were sampled, in order to find out the influence of demographic variables, including gender, age, education, and sector of employment, on users’ perceptions and satisfaction. The findings revealed that the Thiruvananthapuram Municipal Corporation has not fully attained the goals of e-governance adaptation, particularly in terms of enhancing Transparency, Accountability, and Participation. However, the overall satisfaction level with e-governance services remains encouraging.- Reproduced http://www.iipabiharbranch.org/upload/BJPA_Vol.%20XXI%20No.%201%20Jan-June.%202024.pdf |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | E-governance, User perceptions, Satisfaction, Municipal corporations, Kerala. |
| 9 (RLIN) | 47621 |
| 773 ## - HOST ITEM ENTRY | |
| Main entry heading | Bihar Journal of Public Administration |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| Subject DIP | E-GOVERNANCE |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Serial Enumeration / chronology | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Indian Institute of Public Administration | Indian Institute of Public Administration | 2024-09-13 | 21(1), Jan-Jun, 2024: p.148-161 | AR133095 | 2024-09-13 | Articles |