Defining who you are by whom you serve? Strategies for prosocial–professional identity integration with clients (Record no. 528197)

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Personal name Ramarajan, Lakshmi and Yen, Julie
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Title Defining who you are by whom you serve? Strategies for prosocial–professional identity integration with clients
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Place of publication, distribution, etc Administrative Science Quarterly
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Extent 69(2), Jun, 2024: p.515-567
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Summary, etc Many professionals want to both achieve professional success and contribute to society. Yet, in some professional contexts, these aims are in tension because serving elite clients is considered the pinnacle of professional success, but professionals themselves may view serving this clientele as antithetical to making a societal contribution. Drawing on interviews with 84 architects and designers who self-identify as people seeking to contribute to society—that is, who hold a prosocial identity—we develop theory about how professionals navigate tensions between their prosocial and professional identities and with what consequences for their work with clients. We identified four strategies that professionals used to ease these tensions, all of which gave the prosocially oriented professionals a sense of identity integration. However, these strategies differently shaped professionals’ approach to power relations with the client, depending on the client’s status and the types of knowledge and skills each professional viewed as central to their work. Professionals with marginalized social identities, such as women and ethnic/racial minorities, were more likely than others to embrace working with low-status clients and to use broader definitions of the knowledge and skills required for their work. Our findings contribute to scholarship on professional identity construction and prosocial work.- Reproduced

https://journals.sagepub.com/doi/full/10.1177/00018392241238407
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Professional identity, Identity work, Prosocial identity, Prosocial behavior, Social entrepreneurship, Corporate social responsibility, Expertise, Elites, Power, Clients.
9 (RLIN) 48937
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Main entry heading Administrative Science Quarterly
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Subject DIP CORPORATE SOCIAL RESPONSIBILITY
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2024-11-14 69(2), Jun, 2024: p.515-567 AR133580 2024-11-14 Articles

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