Digitally vulnerable populations’ use of e-government services: Inclusivity and access (Record no. 528674)
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| 000 -LEADER | |
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| fixed length control field | 01857nam a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250101b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kim, Yeonkyung and Lee, Jooho |
| 245 ## - TITLE STATEMENT | |
| Title | Digitally vulnerable populations’ use of e-government services: Inclusivity and access |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Asia Pacific Journal of Public Administration |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 46(4), Dec, 2024: p.422-446 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | This study explores the utilisation of e-government services by digitally vulnerable individuals in South Korea. The research questions focus on understanding the current status of e-government use among digitally vulnerable populations, including the elderly, low-income, the disabled, and multi-cultural families, the level of inclusivity of e-government services for them, and the policy implications for improving access to these services. Using data from the 2021 National E-government Survey (NES) in South Korea, the study found that only a small percentage of digitally vulnerable populations are aware of e-government services and that most web-based and app-based information transaction, financial transaction, e-participation, and social welfare services are not inclusive for age and income level. However, the study also revealed that most web-based and app-based e-government services examined, except e-business services, provide inclusive services to the disabled and multi-cultural families. The study concludes with recommendations for policy makers to improve inclusivity and access to e-government services for digitally vulnerable populations.- Reproduced https://www.tandfonline.com/doi/full/10.1080/23276665.2024.2321569 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Digital divide, Digitally vulnerable, e-Government, Mobile-government, Inclusion Digital transformation. |
| 9 (RLIN) | 49641 |
| 773 ## - HOST ITEM ENTRY | |
| Main entry heading | Asia Pacific Journal of Public Administration |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Articles |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Date acquired | Serial Enumeration / chronology | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Indian Institute of Public Administration | Indian Institute of Public Administration | 2025-01-01 | 46(4), Dec, 2024: p.422-446 | AR134068 | 2025-01-01 | Articles |