When do bureaucrats respond to external demands? A theoretical framework and empirical test of bureaucratic responsiveness (Record no. 528747)

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Personal name Rimkutė, Dovilė and Voet, Joris Van Der
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Title When do bureaucrats respond to external demands? A theoretical framework and empirical test of bureaucratic responsiveness
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Public Administration Review
300 ## - PHYSICAL DESCRIPTION
Extent 84(6), Nov-Dec, 2024: p.1095-1116
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Summary, etc Bureaucrats must balance neutral competence with responsiveness to external demands. As external demands are simultaneous and multidimensional, this study analyzes bureaucratic responsiveness according to bureaucratic actors' prioritization decisions. Using a discrete choice experiment followed by qualitative interviews in the context of EU agencies, we investigate to what extent bureaucratic responsiveness depends upon the stakeholder that expresses an external demand (source), the aspect of bureaucratic conduct that is addressed (content), and the presence of adverse media attention (salience). In addition to corroborating prior empirical findings, we provide a novel understanding of bureaucratic responsiveness by showing the way demands' source and content affect responsiveness jointly. Across the range of technical, performative, legal-procedural, and moral demands, we identify which stakeholders can impose demands most authoritatively. We also extend previous research by demonstrating that adverse media attention strengthens responsiveness to technical and moral demands, but not to performative and legal-procedural demands.- Reproduced

https://onlinelibrary.wiley.com/doi/10.1111/puar.13749
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Main entry heading Public Administration Review
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Item type Articles
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Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2025-01-08 84(6), Nov-Dec, 2024: p.1095-1116 AR134940 2025-01-08 Articles

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