Coping with administrative tasks: A cross-country analysis from a street-level perspective (Record no. 528749)

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Personal name Tiggelaar, Maria Groeneveld, Sandra and George, Bert
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Title Coping with administrative tasks: A cross-country analysis from a street-level perspective
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Public Administration Review
300 ## - PHYSICAL DESCRIPTION
Extent 84(6), Nov-Dec, 2024: p.1134-1147
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Summary, etc Administrative tasks often are an unavoidable aspect of the daily work of street-level bureaucrats (SLBs). These burdensome tasks are job demands that can cause stress and put a strain on SLBs' working experience and performance. So far, few studies have searched for job resources that can help SLBs cope with this aspect of their daily work. This study analyzes how performing administrative tasks results in job stress. Participation in organizational decision-making is presented as a job resource that mitigates this impact—although, we hypothesize, less so in countries with high power distance. Using a survey dataset of 113,210 teachers across 46 countries, we find that participation in organizational decision-making indeed reduces the impact of spending time on administrative tasks on job stress. Power distance does not influence this moderation significantly but does have cross-level interactions with both the time spent on administrative tasks and the level of participation separately.- Reproduced

https://onlinelibrary.wiley.com/doi/10.1111/puar.13745
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Main entry heading Public Administration Review
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Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2025-01-08 84(6), Nov-Dec, 2024: p.1134-1147 AR134942 2025-01-08 Articles

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