How salespeople game the system: Here’s what to look out for. (Record no. 529697)

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100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Gardner, Timothy M. Wong, Colin and Butler, Rick
245 ## - TITLE STATEMENT
Title How salespeople game the system: Here’s what to look out for.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Hayward Business Review
300 ## - PHYSICAL DESCRIPTION
Extent 103(2), Mar-Apr, 2025: p.111-117
520 ## - SUMMARY, ETC.
Summary, etc Salespeople often exploit incentive programs to maximize their gain through various schemes, with damaging effects on company performance. Common cheating tactics include sandbagging, falsifying data, and giving excessive discounts or incentives to close deals quickly, among others. To counter these practices, companies should use data to detect irregularities, revise incentive plans to close loopholes, and establish ongoing monitoring. Communication and education about acceptable behaviors are also crucial. Not all gaming tactics need immediate action, however; some may be tolerated if they have a minimal impact on performance and would cause undue disruption to the sales organization. So companies should adopt a continuous process to identify and mitigate cheating while balancing the need to maintain sales productivity and motivation.- Reproduced

https://hbr.org/2025/03/how-salespeople-game-the-system
773 ## - HOST ITEM ENTRY
Main entry heading Hayward Business Review
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Articles
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Date acquired Serial Enumeration / chronology Barcode Date last seen Koha item type
          Indian Institute of Public Administration Indian Institute of Public Administration 2025-05-06 103(2), Mar-Apr, 2025: p.111-117 AR135600 2025-05-06 Articles

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